Employee sickness absence is a significant cost to business in the UK, as it is estimated that the cost of work-related injury and ill health to British businesses in 2015/16 was £14.9 billion (HSE – Health and safety at work statistics 2017). Therefore, it is extremely important that employers take steps to reduce the number of working days lost through sickness absence.

The loss of an employee through injury or sickness, including mental ill health, can have a major effect on a company. Firstly, there is a direct financial impact on the business, with sick pay for the absent employee, and additional costs incurred paying someone else to carry out their work. In addition to the direct costs, sickness absence is also disruptive to operations and workflows, and can potentially cause important deadlines to be missed. Management time and resource is required to arrange temporary cover at short notice, which may prove to be difficult especially for time dependent work and specialist roles. Sickness absence can also create additional workloads for those still at work, which may affect morale, cause staff to become stressed and demotivated and productivity to fall.

The CIPD Absence Management Annual Survey 2016 identified that four of the top five most common causes of both short-term and long-term absence are stress, musculoskeletal injuries, mental ill health and back pain, yet these conditions are frequently regarded as low priority by the NHS and patients can wait for several weeks to receive treatment.

Evidence indicates that early intervention is key to success for both common mental health and musculoskeletal issues, because the longer someone is off sick the less likely they are to return to work. After only six weeks’ sickness absence, a person’s ability to return to work falls away rapidly, as almost one in five people who reach this point will stay off work sick and eventually leave paid employment.  Surprisingly, the majority of people who leave work through ill health do not do so because of severe illness. Most suffer from common health complaints experienced by many of us, such as mild to moderate mental health problems, or muscle, joint or back pain. However, these are all conditions that potentially can be treated under EIS, the Miles Smith Early Intervention Scheme.

EIS provides this early access to treatment to help employees to return to work quickly and safely.

For brokers, please contact your Broker Relationship Manager at Miles Smith to purchase EIS. EIS is also now live on Acturis. If you already have an active agency with Miles Smith, you will automatically see this product on Acturis.

For direct customers, please contact your Account Executive at Miles Smith to purchase EIS or visit www.msis.milessmith.co.uk/contact-us/

EIS, the Miles Smith Early Intervention Scheme, is a simple, proven product which provides fast track access to treatment for employees who are absent from work as the result of a physical injury, stress, depression or anxiety, to help promote a speedy recovery and return to work.


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8.9 million working days were lost due to work-related musculoskeletal disorders in 2016/17 (on average – 17.6 days per case)
12.5 million working days were lost due to work-related stress, depression or anxiety in 2016/17 (on average – 23.8 days per case)
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